The OPERR® apps for passengers and driver are both user-friendly with features designed to increase driver efficiency, performance, customer retention and profitability.
The OPERR® Dispatching portal enables your dispatchers to quickly and easily view all your drivers and their trips to manage your fleet easily and efficiently.
OPERR’s management modules include billing tools, reports, legal compliance and much more to help you reduce you operating costs and impove performance.
The OPERR® apps are user-friendly (with patented features not found in other similar platforms) and designed to increase driver efficiency, performance, customer retention and profitability. Your base and affiliated drivers will generate additional revenue when customers book trips through the OPERR® app by splitting with OPERR® a substantial portion of the fares from each of the completed trips.
Did you know that OPERR® is a leading provider of technological solutions to the Non-Emergency Medical Transportation (NEMT) industry? Our partnerships with bases licensed by the TLC, and alliances with NEMT brokers makes OPERR® one of the best technological solutions for NEMT on the market.
Using state-of-the-art technologies and the latest automation techniques, we designed OPERR® to be an easy-to-use platform. Your base, drivers and customers can be up and running quickly with minimal training and downtime. The OPERR® cloud-based platform does not require on-site hardware and can be accessed from anywhere in the world using most smart devices or desktop computers.Schedule a Demo
The first part of the OPERR® system begins with the OPERR® Ride Booking mobile app for riders. Riders can use the app to create ride bookings, reserve future trips, create 'Favorite Drivers' lists and perform various account management tasks such as billing and personal preferences.
The trip booking then goes into the OPERR® Dispathing Portal where it gets assigned to a driver. This can be done manually or autoatically by the system. The system also uses this information to automatically create regulatory complaint invoices and billing documents based on the market it is in.
The driver which was assigned to the trip booking by the Dispatch Portal or requested by the customer then receives the trip data. The driver begins to make his way to the pickup location. Important details such as feedback, lateness and other details crucial to improving customer service is logged into the dispatching system.
Some benefits of the dispatching system include:
OPERR® enables your business to quickly and easily view all drivers and trips so you can manage your fleet more efficiently. With OPERR®, a dispatcher can quickly dispatch trips for “Cash-Call” business through the “Instant Booking” panel within seconds. OPERR® allows for unprecedented levels of customization. This ensures both drivers and customers have the best possible user experience. OPERR® can help your drivers avoid confusion and delays by providing the most updated flight arrival & departure information
Save time by letting the OPERR® algorhitm assign your trips to drivers...
The patent-pending OPERR® Pre-Scheduling module enables one dispatcher to easily process and assign thousands of trips to hundreds of drivers within minutes. OPERR® can also help reduce the workload on your operations by automatically pre-scheduling trip bookings and can help decrease the overall cost of having live on-site dispatchers and telephone operators.
Automatically create regulatory compliant billing documents...
Do you know how many trips you haven’t been paid for or have lost money due to underpayment by NEMT Brokers? OPERR’s Automated Billing module utilizes advanced technology to substantially reduce the loss from costly errors incurred during the billing process. The OPERR® Billing module also reduces staff workload and helps increase their accuracy, by automatically compiling billing documents, records and trip history.
OPERR® automatically complies with regulations in it's operating market.
The OPERR® Legal Compliance module provides legal compliance for bases to avoid penalties and fines for improper or illegal dispatch. OPERR® sends alerts with important updated information related to your base, including but not limited to; Active or Inactive Drivers and Vehicles, Driver and/or Vehicle Base Changes, Changes to Drivers’ Licenses, Vehicle Registration and Insurance Expirations, Monthly TLC Reports.
To learn more about the OPERR® Platform and how it can help your car service or taxi business improve its efficiency, reduce costly mistakes and increase revenue, please contact us to schedule a product demo with one of our software specialists. See firsthand how the OPERR® Platform works and take a more in-depth look at it's features. We can visit your office or conduct a demonstration via video streaming. Call the number below to get in touch with an intergration expert and see how OPERR® can help your business.