The OPERR® Platform provides taxi, car service, non-emergency medical transportation or any paratransit business a complete cloud-based platform to process trip bookings from various sources, dispatch vehicles, manage their fleet and bill their accounts. All these powerful features were designed with regulatory compliance in mind.
The OPERR® Platform's web-portal is the central access point of the platform. All user types, such as drivers, customers, administrators and others, can access their accounts and related modules through this OPERR® web-portal. Access to all modules or areas with sensitive data allowed to be accessed, are fully customizable. The OPERR® cloud-based platform does not require on-site hardware and can be accessed from anywhere in the world using most smart devices or desktop computers in order to access the user account dashboards.Schedule a Demo
Our groundbreaking cloud-based dispatching module can be found within the platform's web portal. Dispatchers can quickly dispatch trips for many trip booking types. The system supports trip orders processed by phone, mobile app, your personalized business website or via the brokered trips model.
Allows processing and assignment of thousands of trips to hundreds of drivers within minutes. The module can also help reduce the workload on your operations by automatically pre-scheduling trip bookings and can help decrease the overall cost of having live on-site dispatchers and telephone operators.
Our automated billing module utilizes advanced technology to substantially reduce the loss from costly errors incurred during the billing process. The OPERR® Billing module also reduces staff workload and helps increase their accuracy, by automatically compiling billing documents, records and trip history.
Edit driver and customer profiles, vehicles, group accounts and everything operations related. Get alerts for changes to Drivers’ Licenses, Vehicle Registration and Insurance Expirations, Monthly TLC Reports. OPERR® provides regulatory compliance for bases to avoid penalties or improper dispatching.
OPERR® Automated Billing module utilizes advanced software algorithms to substantially reduce losses from costly errors incurred during the billing process. Look-Back Billing is provided as a platform module or as a separate service by OPERR® Service Bureau (a fully licensed OPERR subsidiary).
OPERR® Tel automates call management and creates automated menus for your incoming callers. Intergrated into the OPERR® Platform, it is easy to navigate and lets you easily customize touch-tone phone menus with ease and can interface with your existing office telephone system.
OPERR® allows for differentiation between user roles during the login process. Account types can be set for any user, such as dispatcher, administrator, group admin, driver and even a customer who uses the OPERR® app to book trips, can all use the web-portal to gain access to their account information.
OPERR® can log the actions of all the dispatchers on the system. This means that human error can now be tracked down to a specific user on the system. This is shown for the base administrators, along with what actions specifically were erroneously taken to cause the issue at hand you're trying to rectify.